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Cleaning, Hygiene & Infection-Control Policy

Cleaning, Hygiene & Infection-Control Policy of Use – Hainault Health Clinic

Effective Date: 19/11/2025
Last Updated: 19/11/2025

Hainault Health Clinic is committed to maintaining an exceptional standard of cleanliness, hygiene, and infection-control throughout our clinical environment. This policy outlines the mandatory procedures followed by all practitioners and staff members to ensure a safe, compliant, and professional healthcare setting.

This policy is aligned with the following authorities and standards:

  • UK Health & Safety Executive (HSE)

  • Local authority hygiene & clinical environment guidelines

  • Complementary Medical Association (CMA) Clinical Standards

  • Industry best practices for wet cupping (Hijama), dry cupping, massage therapy, and complementary health services

This page explains how we maintain a sterile, safe and hygienic environment for all clients and practitioners.

Appendix

1. Purpose & Scope

  • This Cleaning & Hygiene Policy applies to:

  • All practitioners

  • Contractors and staff

  • Treatment providers working within our clinic

  • Any individual responsible for preparing or maintaining treatment spaces

 

The purpose of this policy is to protect clients, reduce infection-risk, and ensure that all services are delivered within a controlled, hygienic, and professionally regulated environment.

2. CMA-Aligned Clinical Environment Standards

Hainault Health Clinic follows the CMA’s expectations for clinical hygiene and aligns all treatment practices with these standards.

2.1 Cleanliness of Premises

  • All spaces must remain clean, odour-free, and professionally presented at all times.

  • A daily cleaning schedule is mandatory for all public and treatment areas.

  • Treatment rooms are disinfected between every client, including beds, surfaces, and equipment.

  • Floors are disinfected daily and more frequently during busy schedules.

2.2 Ventilation

  • All treatment rooms must maintain continuous airflow.

  • Rooms are aired between clients whenever possible.

  • Mechanical ventilation systems are used when natural airflow is limited.

2.3 Lighting & Layout

  • Adequate clinical lighting ensures safe treatment practices.

  • Rooms must remain clutter-free to allow quick, efficient sterilisation.

3. Practitioner Hand Hygiene & Personal Cleanliness

To comply with CMA and HSE hygiene expectations:

  • Hands must be washed before and after every treatment using antibacterial liquid soap.

  • Handwashing is required after contact with bodily fluids, waste, or contaminated materials.

  • Fingernails must be short, clean, and free from polish or artificial coatings.

  • Practitioners must maintain a high level of personal hygiene and wear clean, professional clinical clothing.

  • Gloves must be worn during wet cupping (Hijama) or whenever exposure to blood is possible.

Appendix

4. Treatment Room Cleaning Standards

4.1 Between Each Client

  • Treatment couches, pillows, face rests, and reusable contact surfaces are disinfected.

  • Couch roll is replaced after every client.

  • All used tools are disinfected or disposed of appropriately.

  • Any spills or contamination must be cleaned immediately.

4.2 Daily Cleaning

  • Floors, skirting boards, sinks, and surfaces disinfected.

  • High-touch points (door handles, switches, taps, equipment knobs) wiped with medical-grade disinfectant.

4.3 Weekly Deep Cleaning

  • All storage cupboards reorganised and wiped down.

  • Equipment inspected for wear, cleanliness, and safety.

  • Vents, blinds, and windows cleaned.

5. Equipment Cleaning & Sterilisation

5.1 Cupping Equipment

  • Disposable cups are used where possible.

  • Reusable cups must be:

  • Cleaned with hot water and detergent

  • Rinsed thoroughly

  • Disinfected using approved sterilising solution

  • Air-dried in a sterile environment

 

5.2 Sharps & Blades (Wet Cupping)

  • All blades are strictly single-use.

  • Used blades must be placed immediately into an approved sharps container.

5.3 Massage Equipment

  • Oils and creams must be dispensed using pumps or squeeze bottles.

  • Towels or cloths must never be dipped into containers.

6. Linen & Laundry Policy

  • All linens (towels, sheets, coverings) are replaced for every client.

  • Laundry washed at 60°C or above using disinfecting detergent.

  • Clean and used laundry must remain strictly separated at all times.

Appendix

7. Waste Disposal & Sharps Management

  • Sharps disposed of in a yellow-lid sharps bin.

  • Blood-contaminated materials placed in clinical waste bags (yellow or orange).

  • General waste removed daily and stored separately from clinical waste.

8. Practitioner Health & Safety Standards

  • Practitioners must not treat clients if feeling unwell, contagious, or symptomatic.

  • Open cuts must be fully covered with waterproof dressings.

  • All staff must maintain annual infection-control and hygiene training.

9. Documentation & Record-Keeping

  • A daily cleaning log must be completed and signed by staff.

  • Sterilisation logs are updated after each equipment cleaning cycle.

  • Incident reports are completed for contamination, injury, or environmental-health concerns.

Appendix

10. Compliance Monitoring & Review

  • This policy is reviewed annually or sooner if regulations change.

  • All practitioners undergo retraining when new hygiene protocols are introduced.

  • Hainault Health Clinic maintains full audit readiness at all times.

11. Our Commitment to Best Practice

Hainault Health Clinic is dedicated to maintaining the highest hygiene, safety, and clinical-care standards as recognised by the Complementary Medical Association (CMA), UK health regulations, and professional industry guidelines.​

Our aim is to provide every client with a safe, sterile, and supportive environment they can trust.
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